CONTACT
Talk to a person.
Questions about an order, a product, or a return? Email us and a real person will read it. We would much rather sort something out with you directly than have you chase it through your bank or PayPal.
- [email protected]
- Response time
- We reply within 1 business day.
- Phone
- +86 189 0605 6557
- Registered address
- Wanxiang Business Center, Gangzhong Road, Huli District, Xiamen, Fujian, China
- Company
- Xiamen Newhengs Industry & Trade Co., Ltd. (厦门鑫宏石工贸有限公司)
What to include
For a direct order, include your Newhengs order reference. It is shown on the page you see after paying and on your order status page. If an item arrived damaged, add a photo so we can arrange a solution on the first reply.
Also good to know
Delivery areas, processing and the 30-day return window are explained under shipping & returns. Orders placed on Amazon are supported through your Amazon order history.